Welcome to bobkeys.com.These Terms and Conditions regulate the relationship between you and Bobkeys.com. Please read the following terms and conditions carefully before using the services!1.Definitions
The following terms are used throughout these Terms and Conditions and have specific meanings.
a."Account" means the account that Users may create through the Online Shop to use the Services.
b."Add-On Keys" means any digital Program with additional or enhanced functionality, special weapons or characters, virtual currency, or subscription access to content or services intended to be accessed or used within a particular Program.
d."Buyer" means a person that contacts, engages and/or aims to purchase a Program sold by a seller through the Online Shop.
e."CD Key" means a serial number or a code that is used to register and activate a specific Program and which will be provided to you in the Confirmation Order upon successful payment of a Program Price.
f."Confirmation Order" means any and all written or electronically transmitted confirmation orders sent by BoBKeys.com to Buyers in relation to Programs. A Confirmation Order may contain, including without limitation: the CD Key; Program Price, payment terms; the details of the Program; details of the publisher and developer of the Program; and any special condition.
g. "Service" means the online and/or offline services, provided by BoBKeys.com for the provision and use of the technology that BoBKeys.com has developed to facilitate the access of Buyers to a variety of Programs, Sellers and Seller Services, including without limitation, providing access to BoBKeys' online community, communication tools and payment services.
h."User", "you" and "your" collectively mean the person, company, or organization that has visited or is using the Online Shop and/or the Service. A User may be a visitor of Bobkeys.com, an Account holder, and/or a Buyer.2.Acceptance of Terms & Conditions
2.1. In order to use the Platform, the User agrees to and accepts the Terms & Conditions as a whole and without reservations.
2.2. The User confirms that under the domestic laws of his country of residence he is able to conclude legally binding agreements. The User agrees that he is not prohibited from using the Platform and services offered on the Platform due to the domestic regulations or other restrictions.
2.3. The User acknowledges and agrees that Bobkeys has the right to make changes and modifications to the Terms & Conditions. The change or modification to the Terms & Conditions will not affect the rights acquired by the users before that change or modification on the basis of the existing Terms & Conditions. Information about the change and modification of the Terms & Conditions will be provided to users by email in accordance with the contact details provided by the users in the course of the registration with the platform, as well as will be published on the platform. The amended Terms & Conditions will be published on the platform and become binding for User fourteen days after the information about the changes of Terms & Conditions is delivered to the User. For new Users, the version published on the Platform at the moment of their registration applies immediately. The User who does not agree with the amended Terms & Conditions should resign from using the platform.
2.4. The user may conclude with Bobkeys, through the Internet or otherwise, separate agreements related to certain rights and obligations between the User and Bobkeys. In the case of any conflict or discrepancies between the Terms & Conditions and such additional agreements, the additional agreements prevail over the Terms & Conditions unless explicitly stated otherwise in the additional agreements. In the case of discrepancies between the Terms & Conditions and the General Sale Conditions, the General Sale Conditions prevail.3. Payments
3.1. Joining Bobkeys, using the Platform and opening of a User's account is free of charge for the Users.
3.2. Use of selected payment channels may involve payment of commissions or other fees to the payment service providers. The commissions or other fees may vary depending on the payment services provider used to execute the payment. A number of such commissions or other fees to be charged are indicated on the payment selection page.
3.3. The User may make payments through the payment channels available on the Platform. All the payment channels are described on the Platform.
3.4. Payments can be refunded up to 60 days after the transaction date.
3.5. Pre-orders can be canceled at any time up to 3 days before the release date as long as the product, or any bonuses associated with it, have not been delivered. Refund for pre-orders requested after that time may be denied.
3.6. Bobkeys may temporarily suspend the fees for promotional purposes (e.g. free bidding days) or for the development of new services. Such changes become effective once a temporary promotional period or a new service is announced on the Platform.
3.7. Any User who requests to make a payment through one of the payment channels available on the Platform acknowledges and agrees that the payment would be made through websites of the payment services providers and that he will duly read and accept the terms and conditions available on such websites before making a payment.
3.8. In the case of problems related to the payments made through websites of the payment services providers, the User should contact live chat on the bobkeys site or the payment services provider.
3.9. The User confirms and asserts that the funds used to pay for any products and services offered on the Platform come from lawful sources.4.Payments and Refund Policy
4.1. Buyers undertake to pay the Program Price to Bobkeys.com as specified in the Confirmation Order. Buyers are responsible for providing a valid means of payment, including, without limitation, MasterCard, Maestro, Visa, American Express, Diners Club, Discover, , Sofort, Skrill, Alipay, Apple Pay, Giropay, Neteller, Bitcoin, iDEAL. etc.
4.3. After a Buyer successfully makes a payment to Bobkeys.com, Bobkeys.com shall send confirmation of the amount received. If we are not able to deliver for any reason, we will give you a full refund.
4.4. If you received an incorrect product, or if the game key (code) has not been activated, a refund/replace is possible.
4.5. If the Key (code) cannot be activated for some unknown reasons, contact us within 36 hours from the time of purchase, and a refund/replacement is possible.
4.6. No refund or replacement will be given once the Key (code) has been sent to you for more than 36 hours.
4.7. No refund or replacement can be given once the Key (code) has been activated. Refunds will not be issued based on technical failure of a game, failure to meet the minimum requirements to run the game on your computer or lack of enjoyment while playing the game.5.Orders Cancellation
Bobkeys.com reserves the right to cancel any incoming order which it might believe to be of suspicious nature (such as unauthorized / fraud payments etc.). Similar paid orders are refunded and the goods are not delivered.Other General Conditions
Bobkeys.com reserves the right to modify, suspend or terminate the service for any reason, without notice at any time. Bobkeys.com shall not be liable to you or any third parties should Bobkeys.com exercise our right to modify, suspend or terminate the service or any part thereof. Bobkeys.com reserves the right to refuse to provide the service to anyone for any reason at any time.
Your use of the Service is at your sole risk. The Service is provided on an "as is" and "as available" basis without any warranty or condition, express, implied or statutory including but not limited to implied warranties of merchantability and fitness of particular purpose.
You expressly understand and agree that bobkeys.com shall not be liable for any direct, indirect, incidental, special, consequential or exemplary damages, or damages for loss of profits, goodwill, use, data or other intangible losses resulting from the use of or inability to use the Service.
In no event shall Bobkeys.com or our suppliers be liable for lost profits or any special, incidental or consequential damages arising out of or in connection with our site, our services or this agreement (however arising including negligence). You agree to indemnify and hold us and (as applicable) our parent, subsidiaries, affiliates, officers, directors, agents, and employees, harmless from any claim or demand, including reasonable attorneys'fees, made by any third party due to or arising out of your breach of this Agreement or the documents it incorporates by reference, or your violation of any law or the rights of a third party or your use of the Service and/or our site.
The Service may provide, or third parties may provide, links to other World Wide Web sites or resources. Because bobkeys.com have no control over such sites and resources, you acknowledge and accept that Bobkeys.com is not responsible for the availability of such external sites or resources, and do not endorse and are not responsible or liable for any information, data, text, software, music, sound, photographs, graphics, video, messages, tags, or other materials ("Content"), advertising, products or other materials on or available from such sites or resources. As such, you also acknowledge and accept that Bobkeys.com does not and is not obligated to examine, evaluate or screen any of these external resources and does not warrant or endorse any of the information, content, offers or claims of these third parties. You further acknowledge and agree that Bobkeys.com shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such Content, goods or services available on or through any such site or resource.
You agree not to alter, modify, reproduce, duplicate, copy, sell, resell or exploit any portion of the service, use of the service, or access to the Service without the express written permission by Bobkeys.com.
All trademarks, service marks, trade names, logos and icons (collectively "Trademarks") displayed on our site are registered and unregistered Trademarks of Bobkeys.com and others. Nothing contained in our site should be construed as granting, by implication, estoppels, or otherwise, any license or right to use any Trademark displayed on our site without the written permission of Bobkeys.com or such third party that may own the Trademarks displayed on our site. Your use of the Trademarks displayed on our site, or any other content on our site, is strictly prohibited.
The entire content of this site which consists of inter alia text, video(of any format, streaming or otherwise), audio clips (of any format, streaming or otherwise), data assemblages, graphics, logos, buttons, icons and any software (the "Site Content") is proprietary to Bobkeys.com or its content provider or other third parties and is protected under international and domestic copyright laws. The arrangement and / or compilation of the Site Content are proprietary to Bobkeys.com and is protected under international and domestic copyright laws.
Verbal or written abuse of any kind (including but not limited to threats of abuse or retribution and defamatory statements) of any Bobkeys.com customer, Bobkeys.com employee, member, or officer will result in immediate account termination.
The failure of Bobkeys.com to exercise or enforce any right or provision of the Terms of Service shall not constitute a waiver of such right or provision. The Terms of Service constitutes the entire agreement between you and Bobkeys.com and govern your use of the Service, superseding any prior agreements between you and Bobkeys.com (including, but not limited to, any prior versions of the Terms of Service).Physical Product Ship Policy
A. The time frame of an order delivery is divided into two parts:
• Processing time: 3-7 Days
• Shipping time: 14~30 Days
B. Shipping methods: tandard Shipping Free /Priority Line / Express Shipping
Bzfuture Standard Shipping Free
Bzfuture Priority Line 5 EUR
Express Shipping 10 EUR
Note: Affected by Covid-19, there will be some delay on the delivery.
Address: Room E, 19th Floor, Punctual Commercial Building, 240-245 Hennessy Road, Wanchai, Hong Kong